"I feel something inside...I think it's called hope." 

“Thank you for meeting with me. As you could see, I was confused on a number of things. It was obvious that you know your job and understood all of my questions. I am so grateful to finally understand. You had the answers I have been begging for." 

"You get it, you do. I can survive anything now. It is wonderful to have huge weights lifting."
"You have begun to change a gaping wound. So many others are not so lucky. I am so blessed to be getting your help...You are doing a service no one offers anywhere. It is life-saving!"

"I just want to talk to someone who’s been there, who understands on a personal level...”